Privacy Policy

Introduction

At Rugs & Chairs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you:

  • Place an order
  • Create an account
  • Contact us
  • Subscribe to our newsletter
  • Request a quote
  • Leave a product review

The information we collect may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name (if applicable)
  • Payment information (processed securely by our payment providers)
  • IP address
  • Browser and device information

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate about your purchases
  • Provide customer support
  • Improve our products and website
  • Send order confirmations and shipping updates
  • Prevent fraud and maintain website security
  • Send promotional emails if you have subscribed

Cookies

Our website uses cookies to improve your browsing experience and provide essential website functionality.

Cookies help us:

  • Remember your shopping cart
  • Save your preferences
  • Analyze website traffic
  • Improve website performance

You can disable cookies through your browser settings, although some features of the website may not function properly.

Payment Information

We do not store your complete payment card details.

All online payments are processed securely through trusted third-party payment providers using encrypted connections.

Sharing Your Information

We never sell or rent your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and courier companies
  • Website hosting providers
  • Email marketing platforms (only if you subscribe)
  • Analytics providers

These partners receive only the information necessary to perform their services.

Data Security

We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Although no website can guarantee complete security, we continuously work to safeguard your data.

How Long We Keep Your Data

We retain your personal information only for as long as necessary to:

  • Complete your order
  • Meet legal and accounting obligations
  • Resolve disputes
  • Improve customer service

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw marketing consent
  • Request a copy of your personal information

To exercise these rights, please contact us.

Third-Party Services

Our website may contain links to third-party websites or use services provided by trusted partners, such as payment gateways, shipping providers, or analytics tools. We are not responsible for the privacy practices of those third parties.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.